Introduction
Welcome to Lunyverse (the "App"). By downloading, installing, or using the App, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully. If you do not agree to these Terms, do not use the App.
These Terms constitute a legally binding agreement between you ("User") and Loyalty Wallet Portal ("Company"). The Company reserves the right to update these Terms at any time, and such changes will be effective immediately upon posting. Continued use of the App constitutes acceptance of the revised Terms.
Services Provided
Purpose:
The App acts as an aggregator of offers, discounts, and rewards made available by banks, credit card issuers, and loyalty programs. These offers are sourced from publicly available information, including but not limited to their official websites, communications, or public advertisements.
Public Information Disclaimer:
All offers displayed in the App are based on information published by the respective banks or loyalty programs. While The Company strives to ensure the accuracy of this information, we are not responsible for:
The accuracy, completeness, or timeliness of the offers.
Changes, errors, or the discontinuation of offers by the respective providers.
User Responsibility:
Users are responsible for verifying the terms, conditions, and availability of any offer directly with the respective bank, card issuer, or loyalty program before attempting to redeem or activate it.
Some offers may require users to activate or enroll via their credit card or loyalty program account. It is the user’s responsibility to take the necessary steps to activate these offers.
No Liability:
The Company does not guarantee the availability, fulfillment, or eligibility of any offers displayed in the App. The responsibility for honoring and fulfilling the offers lies solely with the respective bank, card issuer, or loyalty program.
Applications for New Cards or Loyalty Programs:
The App may include links allowing users to apply for new credit cards or subscribe to new loyalty programs. These links redirect users to the respective provider’s website. The Company:
Is not responsible for the application process or the approval decision.
Does not collect or process any information submitted during the application process.
Encourages users to review the provider’s terms and conditions and privacy policy before proceeding with an application.
User Accountsd
Registration:
Users must register an account to access certain features. You are responsible for providing accurate and complete information during registration.
Account Security:
You are solely responsible for safeguarding your account credentials. Notify us immediately of any unauthorized use or breach of security.
Termination:
The Company reserves the right to suspend or terminate accounts for violations of these Terms or misuse of the App.
User Responsibilities
By using the App, you agree to:
Use the App only for lawful purposes and in compliance with all applicable laws and regulations.
Provide accurate and updated information when prompted.
Refrain from:
Sharing your account credentials.
Using the App for fraudulent or unauthorized purposes.
Exploiting, reverse-engineering, or attempting to disrupt the App’s functionality.
The Company reserves the right to suspend access or take legal action for violations.
Fees and Subscriptions
The App is currently free to use, and there are no charges or subscription fees required to access its features.
In the future, we may introduce paid subscription features or services. If we do, we will notify users in advance and provide clear information about the subscription terms, fees, and cancellation policies.
Any changes to pricing or introduction of subscription features will be governed by these Terms and subject to your acceptance.
Location Tracking and Notifications
Location Tracking:
The App offers location-based features, including displaying nearby offers and sending location-specific notifications. To enable these features, you will be prompted to grant the App access to your device's location data.
Location tracking is optional, and you can enable or disable it via your device settings at any time.
By enabling location tracking, you consent to the collection and use of your location data as outlined in our Privacy Policy.
Notifications:
The App may send push notifications to inform you about offers, rewards, and updates. You will be prompted to enable or disable notifications upon installation. You can adjust your notification preferences in the App settings or your device's settings.
Offers and Promotions
Offers displayed in the App are sourced from third-party providers. The Company is not liable for changes, inaccuracies, or withdrawal of offers.
Some offers may have terms and conditions imposed by third-party providers, which users must review and agree to before redeeming.
Mobile Application License
License Grant:
Subject to your compliance with these Terms, The Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
Download, install, and use the App on a mobile device owned or controlled by you.
Access and use the App solely for personal, non-commercial purposes.
License Restrictions
You agree not to:
Copy, modify, distribute, or create derivative works of the App or any part of it.
Reverse-engineer, decompile, or disassemble the App, except as permitted by applicable law.
Rent, lease, lend, sell, sublicense, or redistribute the App.
Use the App in a manner that violates applicable laws or regulations.
Remove or alter any copyright, trademark, or other proprietary notices in the App.
Ownership
The App and all associated intellectual property rights are owned by The Company. This license does not transfer ownership or grant you any rights to the App except for the limited rights expressly provided under these Terms.
Termination of License
This license is effective until terminated. The Company reserves the right to revoke your license at any time without notice if you violate these Terms or misuse the App. Upon termination, you must cease all use of the App and delete it from your device.
User Representations
By using the App, you represent and warrant that:
You are at least 18 years old (or the age of majority in your jurisdiction). The App is not intended for use by minors, and by using it, you confirm that you meet this age requirement.
You have the legal capacity and authority to agree to these Terms.
All information you provide during registration or use of the App is accurate, complete, and up-to-date.
You will maintain the confidentiality of your login credentials and accept responsibility for all activities that occur under your account.
You will not use the App for any illegal or unauthorized purpose, including but not limited to:
Violating any local, national, or international laws or regulations.
Sharing or transmitting harmful, abusive, defamatory, or obscene content.
You will not engage in any activity that interferes with or disrupts the App’s operation, servers, or networks connected to the App.
You will comply with these Terms and all applicable third-party terms, including those of app stores (e.g., Google Play or Apple App Store).
Intellectual Property
All content, designs, logos, trademarks, and software associated with the App are owned or licensed by The Company and are protected by intellectual property laws.
Users are granted a limited, non-exclusive, non-transferable license to use the App solely for personal purposes. Any unauthorized use, reproduction, or distribution is prohibited.
Prohibited Activities
You agree not to engage in, or attempt to engage in, any of the following activities while using the App:
General Misuse
Illegal Activities: Using the App for any unlawful purpose or to violate any local, state, national, or international law or regulation.
Harmful Behavior: Engaging in behavior that is harassing, abusive, defamatory, obscene, or discriminatory in any manner.
Fraud: Impersonating another user or entity, providing false information, or engaging in deceptive practices.
Technical Exploits
Unauthorized Access: Attempting to gain unauthorized access to the App, its servers, or any connected networks.
Reverse Engineering: Decompiling, reverse-engineering, or disassembling the App or its features.
Interference: Disrupting or interfering with the App’s operation, including distributing viruses, malware, or other harmful code.
Automated Tools: Using automated systems such as bots, scrapers, or spiders to access, monitor, or interact with the App without prior written permission.
Intellectual Property and Content
Infringement: Using, copying, modifying, or distributing the App’s content or features without authorization.
Reselling: Selling, sublicensing, or redistributing access to the App.
Misuse of Features
Spamming: Sending unsolicited messages, spam, or promotional content to other users.
Manipulation: Exploiting offers, promotions, or features in a fraudulent or unethical manner.
Location Data Misuse: Misrepresenting your location or manipulating location services to access benefits not intended for your location.
Harm to the App or Users
Security Breaches: Attempting to probe, scan, or test the vulnerability of the App’s systems or breach its security measures.
Harassment: Engaging in harassment or abusive behavior toward other users or App personnel.
Data Extraction: Collecting or harvesting data from the App, including personal data of other users, without proper consent.
Consequences of Violations: The Company reserves the right to suspend or terminate your account, report violations to law enforcement authorities, and take legal action as deemed necessary for any prohibited activity.
Third-Party Websites and Content
The App may contain links to third-party websites, applications, or services and may display content, offers, or promotions from third parties. By using the App, you acknowledge and agree to the following:
No Endorsement or Control:
The inclusion of third-party links or content in the App does not imply endorsement, approval, or recommendation by The Company.
The Company does not control, monitor, or guarantee the accuracy, completeness, legality, or availability of any third-party content or services.
User Responsibility:
Any interactions, transactions, or disputes arising from your use of third-party content or services are solely between you and the third party.
It is your responsibility to review the terms, conditions, and privacy policies of any third-party websites or services before engaging with them.
Third-Party Offers
Offers, promotions, and discounts displayed in the App are provided by third-party providers. The terms and conditions of those offers are determined by the respective providers, and The Company is not responsible for:
Changes, errors, or expiration of offers.
The availability or fulfillment of any products or services offered by third parties.
Third-Party Offers
Offers, promotions, and discounts displayed in the App are provided by third-party providers. The terms and conditions of those offers are determined by the respective providers, and The Company is not responsible for:
Changes, errors, or expiration of offers.
The availability or fulfillment of any products or services offered by third parties.
The Company disclaims all liability for any losses or damages arising from your reliance on third-party offers or content.
External Links
Clicking on external links may redirect you to websites or services outside the App. Users acknowledge that they visit these external websites at their own risk, and The Company is not liable for any harm or damages arising from interactions with third-party websites. The Company is not responsible for the security, content, or practices of these external websites or services.
Reporting Issues
If you encounter an issue with third-party content or services, please notify The Company at support@lunyverse.com. While we are not responsible for third-party issues, we will consider addressing concerns that impact the App's overall functionality or user experience.
Login via Social Media, Third-Party Accounts, or UAE Pass
The App allows users to log in or create an account using social media credentials, third-party accounts, or UAE Pass. By using these login methods, you agree to the following:
Third-Party Authentication:
When you log in via social media, third-party accounts, or UAE Pass, you authorize The Company to access specific information from your account (e.g., name, email address, profile picture) as permitted by the respective platform.
For UAE Pass, the information accessed will comply with the permissions granted under UAE Pass’s terms and your authorization.
Data Usage and Privacy:
Data collected via social media, third-party accounts, or UAE Pass login will be processed in accordance with our Privacy Policy.
We encourage you to review the privacy policies and terms of use of the respective platforms (e.g., Facebook, Google, Apple, UAE Pass) to understand how your data is managed by those services.
Account Management:
You are responsible for maintaining the security of your third-party or UAE Pass account credentials and for any activity conducted using your login.
Any issues or disputes arising from your use of UAE Pass or other third-party platforms must be resolved directly with the respective provider, as The Company does not control their authentication processes.
Limitations of Liability:
The Company is not responsible for errors, delays, outages, or changes in services provided by Facebook, Google, Apple, UAE Pass, or any other third-party login provider.
Any legal claims or issues related to UAE Pass must be addressed directly with the UAE Pass provider.
By using third-party or UAE Pass login methods, you agree to comply with both these Terms and the terms and conditions of the respective platform(s).
User-Generated Content (Likes and Dislikes)
The App allows users to like or dislike offers but does not permit comments or reviews. By interacting with the App through likes or dislikes, you agree to the following:
Your Responsibilities
Accuracy: You will ensure that your likes or dislikes genuinely reflect your personal opinion of the offer.
Prohibited Actions: You agree not to engage in the following:
Use the like or dislike feature in a misleading, abusive, or fraudulent manner.
Attempt to manipulate the feature using automated tools, fake accounts, or other deceptive practices.
Moderation and Removal
Monitoring: The Company reserves the right to monitor user interactions at its sole discretion but is not obligated to do so.
Action Against Misuse: The Company may take action, including disabling or removing inappropriate likes or dislikes, without prior notice if such actions violate these Terms or disrupt the App's intended use.
Liability Disclaimer
The Company is not responsible for the likes or dislikes submitted by users. The actions and opinions reflected through user interactions are solely those of the respective users and do not represent the opinions or endorsements of The Company.
Share with a Friend
The App includes a feature that allows users to share a link to the App with others. By using this feature, you agree to the following:
Purpose: The feature is intended solely for personal use to recommend the App to friends, family, or acquaintances.
Prohibited Actions:
You may not use the "Share with a Friend" feature for spamming, bulk messaging, or unsolicited communications.
You must not misrepresent the App or its functionalities when sharing the link.
No Rewards or Incentives: Sharing the App link does not provide any rewards, incentives, or benefits to the user sharing the link or the recipient.
Liability Disclaimer: The Company is not responsible for any issues or disputes arising from the use of the "Share with a Friend" feature, including the recipient's experience with the App.
This feature is provided as a convenience to promote the App organically and must be used responsibly in accordance with these Terms.
Electronic Communications
Consent to Electronic Communications:
By using the App or providing your email address, you consent to receive electronic communications from The Company, including but not limited to:
Account-related information, such as confirmations, updates, and security alerts.
Notifications about offers, promotions, or updates to the App.
Legal or regulatory notices, including updates to these Terms or our Privacy Policy.
Delivery
Electronic communications may be sent via email, in-app notifications, or other methods you have provided consent for. You agree that all communications we provide electronically satisfy any legal requirement that such communications be in writing. Opt-Out Options:
You may opt out of receiving promotional emails by following the "unsubscribe" instructions included in those emails or by contacting us at support@lunyverse.com. Please note that even if you opt out of promotional emails, we may still send important account-related communications.
Accuracy of Contact Information:
You are responsible for providing and maintaining accurate and up-to-date contact information, including your email address. The Company is not liable for any issues arising from your failure to keep your contact information current.
Third-Party Email Providers:
Emails may be sent through third-party email service providers. By agreeing to these Terms, you acknowledge that your email address and related communications may be processed by such providers on behalf of The Company.
Privacy Policy
Your use of the App is governed by our Privacy Policy, which outlines how we collect, store, and process your data. By using the App, you agree to the terms of our Privacy Policy.
Disclaimer of Warranties
The App is provided "as is" and "as available" without any warranties. The Company does not guarantee:
The accuracy or reliability of the App's content.
Uninterrupted access to the App or error-free operation.
Modifications and Interruptions
Modifications to the App
The Company reserves the right to modify, update, or discontinue the App, its features, or its content at any time and for any reason, without prior notice.
Such modifications may include, but are not limited to, changes to functionality, design, or availability of offers.
You acknowledge and agree that The Company shall not be liable to you or any third party for any modifications, suspensions, or discontinuations of the App or its features.
Service Interruptions
While The Company strives to provide uninterrupted access to the App, we do not guarantee that the App will always be available or free from disruptions, delays, or errors.
The App may be temporarily unavailable due to scheduled maintenance, updates, or technical issues beyond our control (e.g., network outages or third-party service interruptions).
You acknowledge and agree that The Company is not liable for any damages, losses, or inconvenience caused by interruptions to your use of the App.
User Responsibility
It is your responsibility to ensure you have the necessary hardware, software, and internet connection to access and use the App.
The Company is not responsible for any inability to access the App due to your device's compatibility or connection issues.
Notification of Changes
The Company may notify you of significant changes to the App via email, push notifications, or within the App itself. However, it is your responsibility to check for updates to these Terms regularly.
Limitation of Liability
To the maximum extent permitted by law, The Company is not liable for:
Indirect, incidental, special, or consequential damages arising from your use of the App.
Loss of data, revenue, or profits due to inaccuracies or outages.
Indemnification
You agree to indemnify, defend, and hold harmless The Company, its affiliates, and their officers, directors, employees, and agents from any claims, damages, or liabilities arising from your use of the App or violation of these Terms.
Termination of Use
The Company reserves the right to terminate or suspend your account or access to the App at its sole discretion without prior notice if you violate these Terms or engage in unauthorized activities.
Governing Law
These Terms are governed by and construed in accordance with the laws of United Arab Emirates. Any disputes arising from these Terms will be resolved exclusively in the courts of United Arab Emirates.
Contact Information
For questions, complaints, or claims regarding these Terms, please contact us at:
Email: support@lunyverse.com
Phone: +971 561780209
Address: Jumeirah Golf Estates, Dubai, UAE
Miscellaneous
Force Majeure: The Company is not liable for delays or failures in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, or technical disruptions.
Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.
Waiver: Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
Entire Agreement: These Terms, along with the Privacy Policy, constitute the entire agreement between you and The Company regarding the use of the App.
